Solutions · Patient Services
Get every patient started, and keep them on therapy
pharcel automates enrollment, orchestrates the hub, and predicts adherence risk across your patient support program, so fewer patients abandon therapy and more reach the outcomes it was designed for.
The challenge
Patients fall through the gaps between enrollment and outcome
50%
of patients lost before first fill
Enrollment, benefits verification, and prior authorization stall in manual queues, so patients abandon therapy before they ever start it.
Blind
to adherence risk
Hub, specialty pharmacy, and nurse-educator data live in separate systems, so no one sees a patient falling off therapy until it is too late.
Manual
hub orchestration
Case managers stitch together copay, foundation, and access programs by hand, adding days of delay to every affordability journey.
What pharcel does
One platform for the entire patient services journey
Patient Support Program Automation
Automate enrollment, benefits verification, and prior authorization across your PSP, so patients move from prescription to first fill in days, not weeks.
Adherence & Persistence Intelligence
Predict which patients are at risk of falling off therapy and surface the intervention that keeps them on it, before the gap becomes a discontinuation.
Hub Services Orchestration
Coordinate hub, specialty pharmacy, and field reimbursement workflows in one place, with every case tracked end to end and nothing lost between hand-offs.
Access & Affordability Navigation
Match every patient to the copay, foundation, and access programs they qualify for automatically, removing the cost barrier that stalls therapy.
Nurse Educator Workflows
Give nurse educators prioritized outreach lists, structured education plans, and a full view of each patient's journey, so their time goes where it matters most.
Patient Journey & Outcomes Tracking
Map the full patient journey from enrollment to outcome, and track adherence, persistence, and real-world results across your entire program in one view.
The outcome
2x
faster time to first fill
30%
improvement in 6-month persistence
1 view
of every patient across the hub
90%
of affordability matches automated
How it works
Live in weeks, not the next program redesign
01
Connect your program data
Link your hub platform, specialty pharmacy feeds, and PSP systems. pharcel unifies them into a single patient graph, no manual case reconciliation required.
02
Deploy the agents
Enrollment, adherence, and affordability agents run against your live data, surfacing at-risk patients, stalled cases, and next-best actions for your team to review and approve.
03
Support at scale
Approved outreach plans, benefit matches, and case actions flow to your hub and nurse-educator teams, so every patient gets the right support at the right moment.
“Half our patients used to drop off before their first fill. With pharcel we see the stall the moment it happens, and our nurse educators reach the right patient before we lose them.”
VP Patient Services · Global Specialty Pharma
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See pharcel run on your patient program
Book a demo and we will map the enrollment, adherence, and affordability workflows for your own therapy and patient population.
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